Terms of Service

By accessing and using 233digital ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

233digital provides mobile data bundles, airtime top-up services, and exam result checker services for various telecommunications networks in Ghana. We also publish educational blog content related to mobile networks, data plans, and digital services in Ghana. Our services are delivered electronically and require a valid phone number on a supported network.

To use our services, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorized use

All purchases are processed securely through our payment partner, Paystack. By making a purchase, you agree to:

• Provide valid payment information
• Pay all charges at the prices in effect when incurred
• Pay any applicable taxes

Payments are final and non-refundable except as required by law or as explicitly stated in our refund policy.

We strive to deliver services upon successful payment confirmation. However, delivery times may vary due to:

• Network provider delays and processing times
• Technical issues with telecommunications infrastructure
• Invalid phone numbers or account information

You agree not to:

• Use the service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Use automated systems to access the service without permission
• Resell our services without authorization. If you wish to resell data bundles, please register as an authorized agent at agents.233digital.com

All content, trademarks, and other intellectual property on 233digital are owned by or licensed to us. You may not use, copy, or distribute any content without our express written permission.

To the maximum extent permitted by law, 233digital shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

We reserve the right to modify, suspend, or discontinue any part of the service at any time with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the service.

These terms shall be governed by and construed in accordance with the laws of Ghana. Any disputes arising from these terms or your use of the service shall be subject to the exclusive jurisdiction of the courts of Ghana.

We provide an AI-powered support assistant accessible via WhatsApp at +233 20 399 1678, available 24/7 in English and Twi. By messaging this number, you agree to the following:

• AI-generated responses — the assistant is powered by artificial intelligence and may occasionally provide inaccurate responses. Always verify important information through official channels.
• Platform scope only — the assistant handles platform-related queries (orders, payments, account issues, and service delivery). It will not assist with unrelated topics.
• Human escalation — you may request escalation to a human agent at any time. Escalated cases may be reviewed by our support team.
• No binding commitments — AI responses do not constitute binding business commitments. For formal disputes or refund requests, contact us at support@233digital.com.
• No sensitive data — do not share passwords, full card numbers, or national ID numbers with the assistant.
• Opt-out — to stop receiving messages, block the number or send “STOP” in the chat. We honour all opt-out requests immediately in accordance with the WhatsApp Business Policy.

We may update these terms from time to time. We will notify users of significant changes by posting a notice on our website or sending an email. Your continued use of the service after such changes constitutes acceptance of the new terms.

Our blog and content pages may display advertisements served by third-party advertising networks, including Google AdSense. These advertisements are clearly distinguished from our editorial content.

• Third-party ads — advertisements on our blog are served by Google AdSense and other advertising partners. We do not endorse or guarantee any products or services advertised.
• Ad personalization — advertising partners may use cookies and similar technologies to serve ads based on your browsing history. You can manage your ad preferences via Google Ad Settings.
• No ads on purchase pages — third-party advertisements are only displayed on blog and informational content pages. Our product purchase, checkout, and account pages do not contain third-party ads.
• Cookie consent — advertising cookies are only loaded after you provide consent through our cookie preferences panel. See our Privacy Policy for more details.

If you have any questions about these Terms of Service, please contact us: